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Privacy Policy

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Privacy Policy of Blue Coast™ Real Estate, Inc.

Information about our company and websites

Blue Coast™ and its subsidiaries (TCA-Management.com,  TriCountyAgent.com, BC Agent Referral Network, LLC) respect your privacy and are committed to protecting it. We are providing this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We hope that this will remove any concerns you may have about supplying information to us and make visiting Blue Coast™ websites a rewarding experience. By accessing and browsing this website, you are accepting the practices described in this Privacy Policy. Please read this privacy policy carefully and revisit this page from time to time to review any changes that may have been made.

Providing visitors with anonymous access

Agents and Customers, please note initially that you may access our websites homepages and browse each of our sites without disclosing your personal data. Also, our websites do not enable our visitors to communicate with other visitors or to post information to be accessed by other visitors to our websites.

Websites covered by this Privacy Policy

This Privacy Policy applies to all Blue Coast™ owned websites and domains, including www.blue-coast.com, TCA Management, Inc., TriCountyAgent.com, BC Agent Referral Network. The Blue Coast™ websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Blue Coast™ websites. We do not control those sites or their privacy practices, which may differ from our own privacy practices. This Privacy Policy does not cover any personal data that you choose to give to unrelated third parties. You acknowledge that we do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites.

Types of  information we collect

When browsing any of the Blue Coast™ websites or its subsidiaries, you will be requested to provide contact information (name, address, telephone number, email address, a unique login name and password in many instances). We use this information to contact you about the services on our site in which you have expressed interest. We may also use your contact information to send information about other Blue Coast™ products and services as well as promotional material that may be of interest to you from some of our marketing partners. If you do not want to receive these promotional announcements, you may opt-out when you provide us with contact information or at any time after you register by updating your preferences (see the Opt-Out section below).

You also have the option to provide demographic information (such as type of business, size of business, locations, etc.). Blue Coast™ uses this demographic information to understand your needs and interests and to provide you a more personalized experience on our site. The information is used by Blue Coast™ to process your requests, registering you to our networks, enable participation in promotions, and facilitate your relationship with us.

Through the Blue Coast™ websites, you can request services, request information, or subscribe to marketing or support materials. In order to purchase a product or service from us, we will request certain personally identifiable information from you. You will need to provide contact information (such as name, email and shipping address) and financial information (such as credit card number, billing address, and expiration date). Financial information collected from you is used only to bill you for the products and services that you have purchased.

Communications from Blue Coast™ Website:

Once you register, in some cases we may send you a welcoming email to verify  your username and password. We will also respond to your inquiries, provide services you request and manage your account. We will communicate with you by email or telephone and will make every effort to honor your preference.

We will occasionally send you information on new products, services, special savings, promotions and general information. If you do not want to receive this information, you can opt-out of receiving future mailings (see opt out section below).

If you wish to unsubscribe to our newsletters, we will use your name and email address to send newsletter to you. You may unsubscribe at any time(see opt-out section below).

When necessary, Blue Coast™ will send you strictly service-related announcements, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account with Blue Coast™  Real Estate website.

By providing your personal data to Blue Coast™ websites, you are acknowledging and agreeing that any of your personal data, Blue Coast™ may be transferred across state borders and country borders (including outside the EEA) for the purpose of data consolidation, storage, simplified customer information management, reporting, and other internal uses. Blue Coast™ may process, disclose or transfer such personal data and in doing so, such personal data may be transferred across state borders or country borders (including outside the EEP) In addition, such personal data may transmitted to other areas within Blue Coast™.

Non-personal data is aggregated for reporting about the Blue Coast™ websites usability, performance and effectiveness. It is used to improve the customer service experience, usability, and site content. Pages and content may be changed based on feedback from visitors.

Credit card information is used only for payment processing and fraud prevention. Credit card information and sensitive personal data are not used for any other purpose by Blue Coast™ and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purched.

Please note that we do not provide your email address to our business partners. However, we may send you offers on behalf of our business partners. You can opt-out from receiving email offers from Blue Coast™ as described below.

In the event that Blue Coast™ is sold or acquired, customer information will be one of the assets transferred. In addition, we reserve the right to disclose information submitted by or concerning any user of this Blue Coast websites as required by law or when we reasonably believe that such disclosure is necessary to protect our systems, our business or the rights of others.

Sharing of information

Blue Coast™ contracts with third-party service providers and suppliers to deliver complete products, services, and customer solutions described above. These service providers may change or we may contract with additional service providers to better accommodate our customers, Blue Coast™  will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, local law or when  we reasonably believe that such disclosure is necessary to protect our systems, our business or the rights of others or as otherwise provided in this Privacy Policy.

How we collect information

Blue Coast™ Website collects data through a variety of different ways. For instance, we automatically log data by means of programming and we may link certain information as well. We also collect data through forms that allow users to request information about Blue Coast Real Estate, Inc. and its services.

Blue Coast™ Websites may collect non-personal technical information about your session (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp). We use this information, which does not identify individual users, to analyze trends, diagnose problems with our server and administer Blue Coast™ Website, to track user movement and use, and gather broad demographic information.

One way we gather this information is through the use of cookies; w use cookies to store personal data and link information. Cookies are small computer files stored on your computer’s hard drive that save and retrieve information about your visit to Blue Coast™ Website. If you are uncomfortable regarding the use of cookies, you may disable cookies on your computer by changing the settings in the preferences or options menu in your browser. However, if you choose to disable cookies, you may not be able to access certain areas of our Website.

Children’s privacy

Blue Coast™ is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Blue Coast™ does not knowingly collect information from children under the age of 13 and Blue Coast™ does not target its websites to children.

Your choices and opting-out

Blue Coast™ gives you the choice of receiving a variety of information that complements our services. You can subscribe to receive certain product-and-service-specific information and Blue Coast™ marketing communications. Blue Coast™ communications may include new information, special offers, recruitment invitation, or an invitation to participate in market research.

Blue Coast™ provides you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a service, or product from us but do not wish to receive any additional marketing material from us, you can indicate your preference on the order form.

If you no longer wish to receive (Our newsletters and/or) promotional communications, you may opt-out of receiving them by following the instructions included in each communications or by emailing us at info@blue-coast.com

Access to and accuracy of your information

We will provide you with access to your information if available, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as password and user ID, before granting access to your data. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

Keeping your information secure

The security of your personal information is important to us; however, no security system is guaranteed to be 100% secure. While we strive to protect your personal information, Blue Coast™ cannot guarantee or warrant the security our servers nor can we guarantee that information you supply through the Blue Coast™ Website will not be intercepted while being transmitted over the internet. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as credit card information)on our registration or order forms, we encrypt  that information using secured socket layer technology).

Business transitions

In the event that Blue Coast™ goes through a business transition, such as a merger, acquisition by another company or sale of all or portion of its assets, your personally identifiable information will likely be among the assets transferred.

Live Chat Policy

Live Chat allows you to chat with an experienced Agent representative in real time using your Web browser. This means that there are no delays in getting the help you need.

 

To chat, simply click on a Customer Service Live Chat icon and a small window will pop upon your screen. After a moment, a representative will introduce him or herself. Type in your question, hit the Submit button and begin your conversation. Remember, unlike email, there are no delays with live chat, so you receive an immediate answer.

All chats are monitored and chat transcripts are recorded.

Changes to this Policy

If there are updates to the terms of this Privacy Policy, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. By continuing to use this Blue Coast™ Websites after any changes are posted, you acknowledge your acceptance of such changes.

Terms and Conditions

If you choose to visit our Blue Coast™ list of Websites, your visit and any dispute over privacy is subject to this Privacy Policy, and our Terms and Conditions, including, but not limited to, disclaimers of warranty, limitations of liability, arbitration of disputes and application of the law of the State of Florida.

Contacting us

We value your opinions. If you have comments or questions about this Privacy Policy, please send them to  info@blue-coast.com

Revised 2/5/15 Blue Coast™